Legal Documentation

Privacy Policy amstelplay.com

Name: Amstel Play
Address: 142 George Street, Sydney NSW 2000
Telephone: +61 2 5922 4932

At Amstel Play we place great value on the transparency and security of your data. This document explains how we handle personal data across our venue and digital service.

Data controller

The party responsible for processing personal data collected via amstelplay.com is Ammar Haider, 2nd Floor, 103 MM Alam Rd, Block B1, Gulberg III, Lahore, 54000, Pakistan.

You can direct data-protection questions to us by email at info@amstelplay.com or by phone on +61 2 5922 4932.

Scope and purpose of processing

We process only the data necessary to provide the highest quality of service at Amstel Play.

Identification data

First and last name, email address and contact phone number.

Operational data

Reservation preferences, details entered in forms and your communication history.

This data is used solely to process reservations, answer enquiries and handle ongoing customer communication, in line with the Australian Privacy Principles.

Storage and security

Information security is a foundation of how we operate at Amstel Play. Personal data is kept for as long as it's needed for the purpose it was collected, or as long as the law requires.

Your rights

Under the Australian Privacy Principles you have a number of rights that give you full control over your own data:

Access and correction

The right to access your data and have it corrected if it's inaccurate or out of date.
Erasure and restriction
The ability to request deletion of your data or to restrict its processing in certain cases.

Portability

The right to receive your data in a structured, commonly used format.

Right to complain

The right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

Data sharing and server logs

We do not sell or share personal data with third parties for marketing purposes. Data may only be shared with technical service providers (such as hosting partners) under data-processing agreements.

Using amstelplay.com involves recording requests in server logs, including IP address, time and browser information. These logs serve administrative and technical purposes only and are not used to identify individual visitors.

No automated decision-making

Amstel Play does not make automated decisions and does not carry out profiling. Every reservation and enquiry is handled individually by our staff.

Changes to this document

We reserve the right to update this policy in line with legal developments or technological changes. The current version is always available on this page.

Last updated: 31 August 2026

Questions?

Do you have further questions about how Amstel Play handles personal data, or would you like to exercise one of your rights? Our team is at your full disposal.

Contact us for more information.