These terms govern the use of the amstelplay.com website and reservations at Amstel Play. The domain owner places great value on the highest quality and safety standards.

Using the website and viewing what's on offer constitutes full acceptance of these terms. Users who do not agree are asked to stop using the site.

02. Website terms of use

The user agrees to use the website for its intended purpose, in line with applicable Australian law and general standards of decency. Distributing unlawful content, including viruses or other code that disrupts the service, is prohibited.

All visual materials, descriptions and logos are protected by copyright. Any reproduction or use of the content without express permission is strictly prohibited.

03. Reservation rules

The online reservation system is for provisionally holding places. Every reservation is provisional until confirmed by our staff by email or phone.

Age requirement (18+)

Amstel Play is strictly for adults. Entry to the venue, and to the parts of the service that involve gaming, is permitted only for people aged 18 and over.
By visiting the website and making a reservation, the user confirms they meet this age requirement. Our staff carry out a mandatory age check on entry using valid photo ID. Without valid ID, entry is refused regardless of a confirmed reservation.
Liability

The owner works to keep amstelplay.com running continuously and error-free, but does not guarantee full availability, particularly during necessary technical maintenance.

Information on the website, including descriptions of services and events, is for information only and does not constitute a commercial offer in the legal sense.

Complaints

You can report comments about how the website works or the quality of our service by email at info@amstelplay.com.

Every report is assessed individually. We'll respond within a maximum of 14 business days of receiving the complaint.

Governing law

Anything not covered in this document is governed by Australian law, including the relevant provisions of the Privacy Act 1988 (Cth).

Changes to the terms

Amstel Play reserves the right to change these terms to keep them in line with current legal requirements or changes in how the business operates. The current version is always available on this page. Continued use of the website after an update constitutes acceptance of the new terms.

Last updated: 31 August 2026

Still have questions?

Our team is available during opening hours for any questions about these terms.

Contact us for more information.

Contact us for more information.

Amstel Play
142 George Street
Sydney NSW 2000

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Terms of Service amstelplay.com

These terms govern the use of the amstelplay.com website and reservations at Amstel Play. The domain owner places great value on the highest quality and safety standards.

The user agrees to use the website for its intended purpose, in line with applicable Australian law and general standards of decency. Distributing unlawful content, including viruses or other code that disrupts the service, is prohibited.

The online reservation system is for provisionally holding places. Every reservation is provisional until confirmed by our staff by email or phone.

The owner works to keep amstelplay.com running continuously and error-free, but does not guarantee full availability, particularly during necessary technical maintenance.

You can report comments about how the website works or the quality of our service by email at info@amstelplay.com.

Anything not covered in this document is governed by Australian law, including the relevant provisions of the Privacy Act 1988 (Cth).

Still have questions?

Contact us for more information.

Contact us for more information.

Contact us for more information.

Contact us for more information.

Contact us for more information.